Privacy Policy
Effective Date: January 2, 2026
Hash ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data. By using Hash, you agree to this policy.
Information We Collect
- Account Info: Name, email address, username, and profile picture
- Content: Channels, messages, and voice recordings you create
- Usage Data: IP address, device information, and app interactions
- Payments: Payment details are handled securely by third-party payment providers. Hash does not store full payment card information.
How We Use Your Data
- To provide and continuously improve Hash services
- To process payments and send transaction receipts
- To send updates, announcements, or marketing communications (if you have consented)
- To comply with our legal obligations
Data Sharing
We do not sell your personal data. We may share data in limited circumstances:
- With service providers for hosting, payments, and analytics
- If required by law or to prevent fraud or abuse
Your Rights (GDPR)
If you are located in the EU/EEA, you have the following rights:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to processing or request data portability
Cookies & Tracking
We may use cookies and similar technologies for app functionality and analytics. You can manage your cookie preferences through your device settings.
Contact
For privacy-related questions: privacy@hashorg.com
Terms of Service
Effective Date: February 16, 2026
1. Acceptance of Terms
By creating an account or using Hash, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.
2. Eligibility
- You must be at least 13 years old or the minimum age of digital consent in your country
- To receive earnings or payouts, you must meet the legal age required by payment providers in your region
3. Account Responsibilities
- Provide accurate and current information
- Keep your login credentials secure
- You are responsible for all activity under your account
4. User Content
- You retain ownership of content you create
- You grant Hash a worldwide, non-exclusive license to host, display, and distribute your content within the service
- You must have the rights to any content you upload
5. Monetization & Earnings
- Creators may earn money through subscriptions, tips, paid content, or other features
- Hash may charge service fees on transactions
- Payments are processed by third-party payment providers
- Earnings are subject to provider rules, processing delays, and verification requirements
- You are responsible for any taxes associated with your earnings
6. Payouts
- Payout availability depends on identity verification and provider approval
- Minimum payout thresholds may apply
- Hash is not responsible for delays caused by payment processors or banks
7. Refunds & Chargebacks
- Purchases may be non-refundable unless required by law
- Chargebacks or fraudulent disputes may result in account restrictions or loss of earnings
8. Prohibited Use
You may not use Hash to:
- Violate laws or regulations
- Harass, abuse, or exploit others
- Post illegal, harmful, or infringing content
- Circumvent fees, payments, or security systems
- Engage in fraud, scams, or deceptive practices
9. Account Suspension or Termination
Hash may suspend, restrict, or terminate accounts that violate these terms, harm other users, or create legal risk for the platform.
10. Intellectual Property
All platform software, branding, and design belong to Hash and may not be used without written permission.
11. Limitation of Liability
Hash is provided "as is." To the fullest extent permitted by law, Hash is not liable for indirect, incidental, or consequential damages, including loss of profits or data.
12. Changes to the Service
We may modify or discontinue features at any time. We will notify users of significant changes where reasonably possible.
13. Governing Law
These terms are governed by applicable EU law. Disputes will be resolved in the appropriate EU jurisdiction.
Contact
Community Guidelines
These guidelines apply to all Hash users and communities.
Be Respectful
Harassment, hate speech, threats, bullying, or discrimination based on race, gender, religion, nationality, sexual orientation, disability, or any other characteristic are not allowed on Hash.
No Illegal Activity
Do not share or promote illegal goods, services, violence, or unlawful conduct of any kind. This includes links to illegal content, instructions for harmful activities, or coordination of illegal acts.
Content Ownership
- Only post content you own or have explicit permission to use
- Copyright infringement and impersonation are strictly prohibited
- Do not claim to be someone you are not, including brands and public figures
Privacy & Safety
- Do not share personal or confidential information about others without their consent
- Doxxing, stalking, or any form of exploitation is strictly prohibited
- Respect the private nature of direct messages
Monetization & Creator Rules
- Paid content must be accurate and not misleading to subscribers
- Fraud, scams, chargeback abuse, or artificial engagement are prohibited
- Creators must comply with all applicable laws and payment provider requirements
- Attempts to bypass platform fees or payment systems are not allowed
Enforcement & Penalties
Failure to comply with these guidelines may result in one or more of the following actions:
- Content removal
- Temporary or permanent feature restrictions
- Loss of monetization privileges
- Withholding or forfeiture of earnings where permitted by law
- Account suspension or permanent ban
Reporting Violations
Users can report abusive behavior through in-app reporting tools or by contacting privacy@hashorg.com.
Child Safety & Age Requirement
Protecting young users is a top priority for Hash.
Minimum Age
Hash is intended for users who are at least 13 years old, or the minimum age of digital consent in your country, whichever is higher. By using Hash, you confirm that you meet the minimum age requirement.
Child-Directed Content
Hash does not knowingly collect data from children under the minimum age requirement. If we discover personal information from a child who does not meet the age requirement, we will take immediate steps to delete it.
Parental Guidance
Parents and guardians should supervise their children's use of the app and educate them about safe online practices. If you believe a minor is using the platform in violation of our policies, please contact us immediately.
Contact
How to Delete Your Account
You can delete your account at any time.
Steps to Delete
- Open the Hash app on your device
- Navigate to Settings Account Delete Account
- Follow the on-screen prompts to confirm deletion
- All personal data and channels will be permanently removed
Data Retention
- Some data may be retained for legal or security reasons
- Backup systems may retain information for up to 30 days after deletion
Need Help?
If you have trouble deleting your account or have questions, email us at privacy@hashorg.com and we'll assist you promptly.